Flexible support
What our Shopify agency can help with
Our Shopify management and consultancy service is flexible. We can act as an extension of your ecommerce team, provide senior strategic direction, take ownership of a defined growth project or audit the store and leave your team with a prioritised action plan.
01Shopify ecommerce strategy and trading
We translate commercial objectives into a practical Shopify roadmap. This can include trading calendars, promotional planning, product launches, pricing and margin reviews, onsite merchandising, stock-led activity, channel planning and weekly performance reviews. The focus is always on the work most likely to improve profitable revenue.
02Conversion rate optimisation and customer experience
Traffic is expensive, so the store needs to make the most of every qualified visit. We review navigation, collection pages, search, filtering, product pages, mobile usability, basket and checkout journeys. Recommendations are informed by analytics, customer behaviour and commercial priorities, then organised by expected impact and effort.
03Shopify theme and development support
We support theme improvements, new page templates, landing pages, feature development and technical fixes. Where specialist development is required, we turn the commercial requirement into a clear brief, manage delivery and quality assurance, and check that changes work across devices without compromising site speed or day-to-day trading.
04Shopify migrations and Shopify Plus
Moving platform is a business-critical project, not simply a redesign. We can help scope and manage migrations to Shopify, including catalogue structure, content, redirects, tracking, apps, integrations, customer data, SEO preservation, testing and launch planning. For larger or more complex businesses, we also assess whether Shopify Plus is commercially justified before recommending an upgrade.
05Product catalogue, merchandising and inventory
We improve the structure and presentation of products, variants, collections, bundles and navigation so customers can find and understand what they need. This may include taxonomy, product data, collection logic, onsite search, cross-sell, stock visibility, bundle strategy and the removal of catalogue friction that holds back conversion.
06Shopify apps and integrations
Apps should solve a defined problem and earn their place in the stack. We review existing apps for overlap, cost, performance impact and data quality, then help select and implement the right tools for email and CRM, reviews, subscriptions, loyalty, search, analytics, marketplaces, fulfilment and other operational requirements.
07Analytics, reporting and measurement
We help establish reliable reporting across Shopify, GA4, advertising platforms and relevant third-party tools. Rather than reporting numbers without context, we connect performance to products, promotions, channels, customer behaviour and margin so your team knows what changed, why it changed and what to do next.
08Retention, CRM and customer lifetime value
Shopify growth should not depend entirely on acquiring new customers. We identify opportunities across email capture, automated lifecycle journeys, campaign planning, replenishment, loyalty, subscriptions, segmentation and onsite personalisation to increase repeat purchase and customer lifetime value.