
A discount should be tested as a customer would use it, not just checked in the admin. Product eligibility, customer eligibility, minimum spend, delivery and other active offers can all change the final result.
Use a low-value test product or Shopify's supported test payment method where appropriate, then cancel or refund carefully. Test the shareable link as well as manual code entry. Recheck the offer after any product, market, app or theme change that affects pricing.
We will happily conduct a free, no-obligation audit on your digital channels, with several key takeaways you can action yourself or request for us to assist you with. It's completey free for now but it is a limited time offer.